Refund policy
30-Day Return Period
We are absolutely committed to making sure you’re happy with your purchase.
If the item is the wrong size or incorrect. You can return any product purchased from GoldWhisper.nz in an unused, brand-new condition within 30 days of the date of the purchase and we will refund your money back. Please advise us by email and include a printout of your original invoice if you return a product to us.
Returns accepted for 30 days
The customer provides return shipping
10% restocking fee
Final sale items ( Clearance): can’t be returned
If the item is the wrong size or incorrect. You can return any product purchased from GoldWhisper.nz in an unused, brand-new condition within 30 days of the date of the purchase and we will refund your money back. Please advise us by email and include a printout of your original invoice if you return a product to us.
Returns accepted for 30 days
The customer provides return shipping
10% restocking fee
Final sale items ( Clearance): can’t be returned
To avoid a restocking fee:
Change of mind (remorse) returns will be refunded as store credit.
Price match items will be refunded as store credit.
Once your payment has cleared, your order will be packed and dispatched within 2 Business days
How long will it take to get my order to me?
New Zealand: We use tracked local Couriers for 1-3 days delivery anywhere in New Zealand.
Australia: We use tracked International EMS Post for 3-10 days delivery anywhere in Australia.
Rest of World: We use tracked International EMS Post for 10-15 days of delivery anywhere in the World including the United States.
Once your payment has cleared, your order will be packed and dispatched within 2 Business days
How long will it take to get my order to me?
New Zealand: We use tracked local Couriers for 1-3 days delivery anywhere in New Zealand.
Australia: We use tracked International EMS Post for 3-10 days delivery anywhere in Australia.
Rest of World: We use tracked International EMS Post for 10-15 days of delivery anywhere in the World including the United States.
